INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. Do you offer custom jewellery designs?

Yes. We specialize in creating custom jewellery based on your ideas. Share your sketch, reference photo, or concept with us — and we’ll bring it to life using certified materials and expert craftsmanship.

2. Are your diamonds and gemstones certified?

Absolutely. All our diamonds and gemstones come with authenticity certificates from reputed labs. We ensure complete transparency in quality and grading.

3. How long does it take to make a custom piece?

Custom designs typically take 10–21 Working days, depending on complexity and material availability. We’ll keep you updated throughout the process.

4. Do you ship across India?

Yes, we offer safe and insured pan-India shipping. Your jewellery will be securely packaged and delivered right to your doorstep.

5. Can I return or exchange a product?

We offer easy return or exchange on ready jewellery within a specified period (terms apply). Custom-made pieces are non-returnable, but we assist with resizing or minor modifications if needed.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

gautam