Effective Date: 31/07/2025
Welcome to Guru Gautam – Jewellers, Diamonds & Gems. By using our website or placing an order, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

🔹 1. Acceptance of Terms

By accessing this website and making a purchase, you agree to abide by these terms, our Privacy Policy, Return Policy, and any other applicable policies.

🔹 2. Products & Services

  • All products listed on our website are described to the best of our knowledge.
  • Product images are for reference and may slightly differ due to photography or screen settings.
  • Availability is subject to stock and production capacity.

🔹 3. Pricing & Payments

  • All prices are in INR (₹) and include applicable taxes unless otherwise stated.
  • We reserve the right to change prices at any time without prior notice.
  • Payments can be made through secure gateways using cards, UPI, net banking, or other accepted methods.

🔹 4. Custom Orders

  • For personalized or made-to-order jewellery, production timelines and design approvals will be mutually agreed upon.
  • Custom pieces are non-refundable once production has begun.

🔹 5. Shipping & Delivery

  • We deliver across India and offer international shipping on request.
  • Delivery timelines are estimates and may vary based on location or circumstances beyond our control.

Please refer to our Shipping Policy for full details.

🔹 6. Returns & Refunds

  • We accept returns on ready-made items under certain conditions.
  • Custom jewellery is non-returnable unless there is a manufacturing defect.

Please review our Return & Refund Policy for more information.

🔹 7. Intellectual Property

All content on this website — including images, logos, text, designs, and graphics — is the intellectual property of Guru Gautam – Jewellers, Diamonds & Gems and may not be used or reproduced without written permission.

🔹 8. Limitation of Liability

We are not liable for any indirect or consequential damages arising from product use, delivery delays, or service interruptions. Our maximum liability is limited to the value of the product purchased.

🔹 9. User Conduct

Users agree not to misuse the website for fraudulent activities, data theft, unauthorized access, or to infringe on intellectual property rights.

🔹 10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in [Insert Your City], India.

🔹 11. Modifications

We reserve the right to update or modify these terms at any time without prior notice. Changes will be posted here with the updated effective date.

🔹 12. Contact Us

For any questions or concerns regarding these terms:

📞 Pawan Bafna: +91-9512511175
📞 Bhavesh Bafna: +91-9512531115
📧 Email:gurugautam3416@gmail.com
📍 Office Address: Mahidharpura, Surat, Gujarat, India 395009